ON HOLD As of late summer 2019…
The need for volunteers at the Brownsville bus station has lessened at this time.
This is why: Implementation of the Migrant Protection Protocol (MPP) has caused hundreds (and by some estimates more than 1,000) of migrants to be stranded at ports of entry in Matamoros. Instead of humanely releasing these immigrants to NGO partners these individuals are being forced to wait for months in tent cities without access to water or bathrooms.
This policy is currently being fought in court and should it be reversed, our call for volunteers to support the needs at the bus station will resume.
Some of the tasks we perform at the bus station:
- Greet travelers as they enter the station and answer their questions
- Review their bus schedules to assure travelers that they’re headed to the correct American city
- Explain the bus schedule, the stops, and the transfers and provide a map of the journey
- Review immigration documentation (explain details of their first appointment) and provide referral information to free or low-cost legal help at their destination
- Provide mobile phones and help for making calls to sponsors and families left behind
- Help solve problems specific to individual travelers including the need for food, medicine, diapers
- Notify referral organizations and volunteers of specific help that may be needed by individuals along the way